Shipping policy

Shipping information

Shipping availability, delivery methods, charges, and estimates depend on the product and destination. Enter your address at checkout to see the options available before payment.

U.S. orders totaling $40 or more qualify for the free shipping option shown at checkout. For U.S. orders below $40, the shipping option and charge shown at checkout apply. The $40 free shipping threshold applies to U.S. orders only. For other destinations accepted at checkout, the available methods and charges are shown before payment.

Processing and tracking
Orders are prepared after payment is confirmed. Tracking information is sent by email when available. Tracking updates may take time to appear after dispatch.

Delivery estimates
Delivery estimates vary by product and destination and are shown at checkout for your address. They are estimates, not guaranteed arrival dates. Carrier operations, weather, or other circumstances outside CATVYN's control can affect timing. Please check the estimate shown at checkout before placing your order.